After completing your purchase, simply box up your shoes along with a note including your name, number, and return address. Then mail them to our shop located at 1265 Rock Springs Rd Smyrna Tn 37167. Once we receive them, we will give you a call to go over the final details of your repair and get you in line! Due to high demand, please allow us for 5-6 weeks to complete your repair and ship back.